Advisory
Most agentic AI programmes will be quietly cancelled before they produce a single pound of value.
We help regulated mid-market firms redesign their operating model around agentic AI — before the FCA, the board, or the P&L forces the conversation. No platform allegiance. No junior teams. No PowerPoint theatre.
Pilots are everywhere. Value isn’t.
Eighty percent of UK financial services boards have agentic AI on the agenda this year. A similar number have already commissioned pilots — with their incumbent system integrator, with a Big Four advisory practice, with a hyperscaler partner running a sandbox built around its own platform.
And yet, by Gartner’s projection, more than forty percent of these programmes will be cancelled by the end of 2027. Not because the technology failed. Because the operating model around it was never redesigned. Agents were bolted onto workflows that were built for a different kind of intelligence — slower, scarcer, more expensive — and the marginal productivity gain was eaten by governance overhead, integration debt, and the simple fact that a faster bad process is still a bad process.
We started Fuchsia by building the platform. We learned, quickly, that the bottleneck wasn’t the technology. It was leadership conviction, organisational design, and the absence of a credible partner who could think about agentic transformation the way regulated firms actually need it thought about — with senior judgement, technical depth, and an awareness that the FCA’s Mills Review is going to land before most pilots finish.
So we built that partner.
The Fuchsia Agentic Operating Model
A four-pillar diagnostic and design framework, drawn from the most credible research of the past eighteen months — Microsoft’s Work Trend Index, McKinsey’s agentic organisation work, Bain’s 2025 Technology Report, the California Management Review’s governance research — and pressure-tested against our own work building an agentic platform from the ground up.
Work Architecture
Organise around outcomes and tasks, not roles and departments. Replace org charts with dynamic workflow graphs. Let context flow freely across the agent network rather than being trapped in functional silos.
Human–Agent Interface
Define where judgement, intent, and accountability sit with humans. Design clear escalation paths, human-in-the-loop checkpoints, and quality review frameworks. SMCR-aware from day one.
Owned Intelligence
Capture what agents learn. Build feedback loops that encode successful patterns into shared institutional routines. Turn agent outputs into proprietary knowledge that compounds — and becomes harder to replicate with each cycle.
Embedded Governance
Monitor agent behaviour in real time. Assign permissions, identities, and policy constraints to agents as managed entities. Make trust a structural property of the system rather than a periodic, paper-heavy review.
The diagnostic workbook is available on request.
The four-pillar instrument we use during a Tier I engagement. Sixteen pages, structured for board and executive use, designed to be filled in by your team or by us. We send it personally — one of the senior advisors will reply within a working day.
Request the workbook →Three engagements. Clear scope. Fixed price.
We don’t sell ambiguity. Each engagement has a defined duration, a defined deliverable, and a defined price. You can buy the diagnostic without committing to the redesign. You can buy the redesign without committing to the programme. We earn the next conversation by delivering on this one.
The Agentic Readiness Assessment
A structured diagnostic of your organisation against the four pillars. We interview executives, review process documentation, examine the AI work already underway, and assess where genuine agentic value lies — and where ambition is outrunning operational readiness. You leave with a heat-mapped maturity score, a prioritised list of three to five high-value redesign candidates, and a phased roadmap your board can actually sign off.
- Executive interviews and process documentation review
- Maturity assessment scored against the four pillars
- Prioritised opportunity register with realistic value estimates
- Twelve-month roadmap with governance milestones
- 90-minute board-level readout
The Agentic Process Redesign
We pick one process from the Tier I roadmap — typically a high-volume, knowledge-intensive workflow like KYC onboarding, claims triage, regulatory reporting, or complaints handling — and we redesign it. Not automate it. Redesign it, using the principle that intelligence is no longer the scarce constraint. You receive a working agentic pilot, a target operating model for the redesigned function, and the change roadmap to scale it.
- Detailed current-state and future-state process design
- Working agentic pilot deployed in your environment
- Target operating model including roles, controls, and escalation flows
- Governance and monitoring framework aligned to FCA expectations
- Scale plan and capability transfer to internal teams
The Agentic Transformation Programme
For firms ready to commit to operating-model change at scale. We sit alongside your executive team, run three to five redesigns in sequence, build the internal capability that lets your organisation continue without us, and design the governance architecture that will satisfy your regulators when they ask — not if. This is where firms move from agentic experimentation to agentic operation.
- Embedded senior advisor on-site monthly
- Portfolio of three to five completed process redesigns
- Internal Agentic Centre of Excellence stood up and operational
- Board-ready governance framework and KPI register
- Quarterly external assurance against the four pillars
A practice built for the middle market, not the platform vendors.
The advisory market for agentic AI has consolidated around two archetypes that don’t serve regulated mid-market firms well. We’re the third.
- Generalist AI practices with a thin layer of agentic specialists on top
- Multi-year transformation engagement models that don’t match agentic iteration cycles
- Senior partners absent; junior teams delivering against six-figure invoices
- Engagement minimums priced for FTSE 100, not £500m–£5bn firms
- Economics tied to a single hyperscaler — Azure, Google Cloud, AWS, Salesforce
- Implementation-focused; weak on operating-model and governance design
- Pre-built accelerators that nudge every problem toward the same shape
- Limited credibility in board-level conversations about regulatory exposure
- Senior-only engagement: the people pitching are the people delivering
- Platform-agnostic: we’ll recommend Azure, Google, build, or buy — whichever serves the outcome
- Built for regulated firms: SMCR-aware, FCA-aware, Consumer Duty-aware
- We own a working platform — so pilots stand up in weeks, not quarters
What working with us actually looks like.
There are three things worth knowing before the first conversation. They are the things we wish more boards had been told before they commissioned the engagements that didn’t go anywhere.
Senior people in the room, evidence on the table.
Every engagement is led by a senior advisor and delivered with no more than one supporting consultant. We do not run pyramids. Findings are anchored in executive interviews, observed workflows, and documented evidence — not opinion. Every score in the assessment is traceable to a specific source. The version of the report you read at the readout is the version that has already been factually challenged in private.
The operating model is where firms win or lose.
The technology will keep changing. Platforms will rise and fall. What is durable is the organisational design that wraps the technology: where judgement sits, how learning compounds, who is accountable when an agent acts. The firms that build that scaffolding now will look very different in eighteen months from those that did not. The FCA’s Mills Review is, in our reading, the same argument made by the regulator.
Artefacts your board can act on.
Every engagement produces tangible outputs designed for board and executive use: a maturity scorecard against the four pillars, a prioritised opportunity register, a phased twelve-month roadmap with named governance milestones, and a written executive brief sized for circulation to non-executive directors. For Tier II and Tier III engagements, you also receive a working agentic pilot and a target operating model document.
Most firms will spend 2026 piloting. A few will spend it preparing.
A 45-minute briefing call with one of the senior advisors. No pitch deck, no sales motion. We’ll listen to where you are, share what we’re seeing across the market, and tell you honestly whether a diagnostic is the right next step.